Premium Travel Assistance Worldwide

Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

We collect personal information necessary to provide premium travel assistance services, including contact details, travel preferences, emergency contacts, and payment information.

2. How We Use Your Information

Your information is used exclusively to provide travel assistance, emergency support, and concierge services. We may contact you regarding your travel plans and service updates.

3. Data Protection

We implement industry-standard security measures to protect your personal information. Data is encrypted in transit and at rest.

4. Your Rights

You have the right to access, correct, or delete your personal information. Contact us at [email protected] for data requests.

5. Contact Information

For privacy concerns, contact our Data Protection Officer at [email protected] or +1 (212) 555-7834.

Terms of Service

Effective Date: January 1, 2024

1. Service Agreement

By using First Class Travel Aid services, you agree to these terms and conditions. Our services include travel assistance, emergency support, and concierge services.

2. Service Availability

We provide 24/7 emergency assistance and general support during business hours. Response times may vary based on location and circumstances.

3. Payment Terms

Payment is required before service activation. Fees are non-refundable except as required by law or our satisfaction guarantee.

4. Limitation of Liability

Our liability is limited to the fees paid for services. We are not responsible for third-party service providers or force majeure events.

5. Termination

Either party may terminate services with 30 days notice. Emergency services remain available during notice periods.

Cookie Policy

Last Updated: January 1, 2024

1. What Are Cookies

Cookies are small text files stored on your device to enhance website functionality and user experience.

2. Types of Cookies We Use

Essential Cookies: Required for basic website functionality and security.

Analytics Cookies: Help us understand how visitors use our website to improve services.

Preference Cookies: Remember your settings and preferences for future visits.

3. Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services that set cookies for analytics and service improvement purposes.

DMCA Policy

Effective Date: January 1, 2024

1. Copyright Respect

First Class Travel Aid respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

2. Reporting Copyright Infringement

If you believe your copyrighted work has been infringed, please provide:

• Description of the copyrighted work
• Location of the infringing material
• Your contact information
• Statement of good faith belief
• Statement of accuracy and authorization
• Physical or electronic signature

3. DMCA Contact

Send DMCA notices to: [email protected]

4. Counter-Notification

If you believe material was removed in error, you may submit a counter-notification following DMCA procedures.

GDPR Compliance

Last Updated: January 1, 2024

1. Legal Basis for Processing

We process personal data based on consent, contract performance, legal obligations, and legitimate interests in providing travel services.

2. Your GDPR Rights

Right to Access: Request copies of your personal data

Right to Rectification: Correct inaccurate personal data

Right to Erasure: Request deletion of your personal data

Right to Restrict Processing: Limit how we use your data

Right to Data Portability: Receive your data in a structured format

Right to Object: Object to processing based on legitimate interests

3. Data Retention

We retain personal data only as long as necessary for service provision and legal compliance.

4. International Transfers

Data may be transferred internationally with appropriate safeguards in place.

5. Contact Our DPO

Data Protection Officer: [email protected]